Foundational HR Knowledge

Online Self-Paced Course

The HR Skills™ Fundamentals certificate consists of courses designed to provide the learner with a solid foundation in the fundamental skills needed to succeed in the field of Human Resources. With courses focused on hiring, interviewing, onboarding, HR law, and training and development, the HR Skills™ Fundamentals certificate provides training in the skills that help a business run smoothly, and is appropriate for learners that would like to explore a career in human resources and managers who supervise employees. The certificate consists of 8 courses that are online and self-paced, providing flexibility in completing the curriculum. No prerequisites are required to begin the courses. A course will be considered complete when the participant has done all assignments, exercises, review checkpoints, and has received at least a 70% on the course final exam. Students will have 12 months to complete all the courses in the certificate.

Courses Included in this Certificate

HR Skills™: The Hiring Process

The success of an organization is entirely dependent on its people. An organization's mission can only be achieved through the hard work of talented, dedicated employees, which is why hiring is a crucial task that organizations must get right. The key to a good hire is a good hiring process. HR professionals play a central role in ensuring the organization acquires the right talent. In this course, you'll learn how you can help your organization succeed by determining staffing needs, recruiting qualified candidates, conducting effective interviews, and selecting the best candidate for the role. This course outlines the hiring process from beginning to end—from developing a hiring plan through the onboarding process.

HR Skills™: Exit Interviews

Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential. The solution lies in training interviewers to ask the right questions and leaders to recognize the value of exit interview data. In this course, you will explore the purpose and goals of an effective exit interview process, the merits of various interview formats and styles, what to ask (and what not to), and how to advocate for the proper use of exit interview feedback within your organization.

HR Skills™: Onboarding

Onboarding is the process of welcoming new employees into the organization and providing them with the resources necessary to be fruitful members of the organization. This process is a calculated method that lasts anywhere from a month to a whole year. Onboarding is directly connected to many key HR functions, including workplace culture and safety, professional development and training, and employee retention. When employees have a strong onboarding experience, they are more likely to stay with their organizations longer and to feel satisfied in their roles. In this course, you'll learn what makes an onboarding plan successful, and you'll learn how orientation, onboarding, and training come together to promote long-term success for new employees.

HR Skills™: Training and Development

The training and development of employees is one of the most important aspects of human resource management. Even if the most qualified candidate is hired for a specific role, they will eventually require training and development, due to changes in the business environment. This course provides an overview of the process for developing and evaluating training programs. You'll learn how HR professionals identify training needs and how different types of training can be used to support employees. We also discuss the way career development helps individuals reach their full potential. The course covers the phases of a typical career life cycle and recommends tools for supporting the career development of employees.

HR Skills™: Interviewing

The job interview is one of the most popular means of distinguishing among applicants for an open position. However, research has shown interviews can lead to biased and poor hiring decisions. This course will guide you through how to construct a fair and effective interview process that will lead you to a quality hire. It will give you information on different types of interviews, practice in designing effective interview questions, and tips for how to respond to unexpected situations.

HR Skills™: HR Federal Law

HR professionals play a key role in ensuring that employment laws are implemented fairly and consistently across their organization, and they help the organization stay in compliance with required laws. To do this well, HR professionals must be aware of key legislation and any potential changes to legislation. They must know how employment laws affect their organization, and they must develop strategies and procedures for following those laws. In this course, you'll learn about some important federal employment laws and examine how those laws are implemented in the workplace. You'll also learn about key resources for learning about relevant federal laws, and you'll practice employing your research skills to examine federal laws relevant to your organization.

HR Skills™: Effective Meetings

Meetings are an important tool for communicating in the workplace. When managed effectively, they provide opportunities for building relationships, solving problems, sharing ideas, making plans, and discussing progress. In this course, you will learn about some common types of meetings, along with best practices for scheduling, planning, and leading them. We will describe how to create an agenda, take minutes, and use different types of materials. You will also learn how to address some of the common challenges associated with meetings. Finally, we will provide some tips for hosting virtual meetings and describe some key elements of policies related to meetings in the workplace.

HR Skills™: Interpreting Data

Professionals in all areas of an organization turn to data to aid in their decision-making process, and human resource managers are no exception. By including data in your decision-making process, you can remove some of the guesswork that comes from relying solely on instincts and experience. This course focuses on what happens after analyzing the data. You will learn about the methods for extracting insights from different types of data. You will also learn tips on how to use data to develop a strategic plan and present your findings to relevant stakeholders. Through practice, you will develop your data interpretation skills and become a more effective HR professional.

Important Notes

  • 99% Rating
  • Estimated time to complete: 20 hours
  • This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

Credits:

IACET CEUs: 2 (Contact Hours: 20 hours)

HRCI Credits: 18 (Type: General 18)

SHRM PDCs: 20

Key Features

  1. Mobile-friendly
  2. Audio-enabled
  3. Badge and credit-awarding
  4. Real-world case studies
  5. Fully accessible
  6. Games & Flashcards
  7. Expert-supported
  8. Video content

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