Become a high-impact manager

This course is Going PRO eligible. Results in 3 credits toward a degree at Davenport University.

Develop essential leadership and management skills to elevate team performance and boost your career.

Are you ready to take your management skills to the next level? Davenport University's Certificate of Management program provides the practical skills and knowledge you need to build high-performing teams, foster collaboration and drive results. This intensive program combines live instruction, interactive discussions and a powerful DISC assessment to provide a comprehensive learning experience.

What you will learn:

Understanding your leadership style (with DISC assessment):
Discover your strengths and weaknesses as a leader using the DISC behavioral model. Learn to identify and leverage the unique strengths of each team member.

Mastering communication:
Transform your communication skills to ensure clear, concise messaging. Learn active listening, persuasion and negotiation techniques for improved team collaboration.

Driving motivation:
Unlock your team's potential by understanding individual motivations. Learn to tailor your leadership style to inspire and engage each team member.

Effective problem-solving:
Develop strategic problem-solving skills to tackle complex business challenges. Learn to identify root causes and create data-driven solutions.

Managing conflict:
Transform conflict into opportunity. Learn proven techniques to navigate difficult conversations, resolve disagreements and foster trust within your team.

Building high-impact teams:
Learn to build a culture of collaboration and empowerment. Create a dynamic, highly motivated team that consistently delivers exceptional results.

Program highlights:

  • Earn 3 undergraduate credits (BUSN 385): Apply toward a bachelor's degree at Davenport University
  • DISC assessment: Gain valuable insights into your leadership style and the behavioral styles of your team members
  • Live instruction with breakout discussions: Engage in interactive learning and collaborative problem-solving
  • Comprehensive resources: Access ongoing support materials to enhance your learning journey

Who should attend?

This program is ideal for current managers, supervisors and team leaders seeking to enhance their leadership skills; experienced managers taking on new responsibilities or facing new challenges; and professionals recently promoted to management roles.

After completing this program, you will be able to:

  • Adapt your management style to different situations and individuals
  • Communicate effectively, using active listening and assertive communication techniques
  • Identify and leverage individual motivators to enhance team performance
  • Solve problems strategically and make data-driven decisions
  • Manage conflict constructively and foster strong team relationships
  • Build high-performing teams and create an empowering team culture
  • Utilize the GROW coaching model to support team members

Ready to transform your leadership?

CEUs awarded: 3.6
PDCs awarded: 36

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