Bring Your Data to Life

Online Self-Paced Course

When using data analysis to improve organizational performance, it's vital to employ the tools that bring the data to life and keep people engaged in the process. Organizations in both the public and private sectors often use tools and frameworks to deliver the data, and the information the data might suggest, to its staff. This intermediate-level course will explain some of these measures and tools, describe some specific measurements, and explain the relationship between assessment and strategy. Summarizing the data with the correct tool can be the gating factor to reaching staff and effecting changes that spur performance improvement.

After completing this course, you will be able to:

  • Explain how performance measures are used in different settings
  • Differentiate among various organizational performance measurements
  • Describe the advantages and disadvantages of KPIs
  • Describe the advantages and disadvantages of the Balanced Scorecard
  • Describe the advantages and disadvantages of a Net Promoter Score
  • Explain the relationship between performance assessment and organizational tactics and strategy
  • Assess the validity of performance measures for an organization based on a brief case study

Important Notes

  • 98% Rating
  • Estimated time to complete: 5 hours
  • This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

Credits:

PMI PDUs: 5 (Ways of Working: 2 Business Acumen: 3)

IACET CEUs: 0.5 (Contact Hours: 4 hours)

ATD CI Credits: 5

HRCI Credits: 5

SHRM PDCs: 5

Key Features

  1. Mobile-friendly
  2. Audio-enabled
  3. Badge and credit-awarding
  4. Real-world case studies
  5. Fully accessible
  6. Games & Flashcards
  7. Expert-supported
  8. Video content

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