Prepare you for a career as a medical office manager
Also Available in Spanish!
Earn three national certifications: Certified Medical Administrative Assistant (CMAA), Certified Electronic Health Records Specialist (CEHRS), and Certified Physician Practice Manager (CPPM).
This intensive program prepares you for a versatile career as a Medical Office Manager or Administrative Medical Assistant by combining six essential certifications: Medical Terminology, Microsoft Word, Microsoft Excel, Certified Medical Administrative Assistant (CMAA), Certified Electronic Health Records Specialist (CEHRS), and Certified Physician Practice Manager (CPPM). You'll gain expertise in patient registration, scheduling, medical records management, accounts receivable, compliance regulations, human resources, health information systems, and general business processes. The course includes hands-on practice with real EHR software, comprehensive medical terminology training (with testing options for those with prior knowledge), and essential Microsoft Office skills vital in today's healthcare environment.
Upon completion, you'll be fully prepared to take three national certification exams: the CPPM exam offered by the American Academy of Professional Coders (AAPC), plus the CMAA and CEHRS exams through the National Healthcareer Association (NHA). The program includes all study materials, practice exams, AAPC membership, and exam vouchers. Additionally, participants have the opportunity to gain valuable experience through an unpaid work placement, ensuring you graduate with both the credentials and practical skills needed to excel in managing physician offices, clinics, urgent care centers, hospital departments, or other healthcare facilities.
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What you will learn:
- Understand basic functionality and advanced Microsoft Excel techniques
- Create spreadsheets, learn to use formulas and work within lists
- Master an understanding of Microsoft Word
- Develop the skills needed to process word documents
- Know how to create Word documents that are well-organized and professional
- Learn what is required to succeed as a Medical Administrative Assistant
- Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
- Learn best financial practices for a medical center
- Master the fundamentals of medical terminology and ethical best practices
- Understand the basics of working with medical documents, medical billing, and coding processes
- Learn to manage patient visits, arrange follow-up care, and issue prescriptions
- Keep track of vital information such as patient allergies and medications
- Understand how to best read and interpret health records
How You Will Benefit
This comprehensive training program delivers multiple career-advancing benefits, equipping you with essential Microsoft Excel proficiency and enhanced Word document creation skills vital in today's professional environments. You'll master effective communication techniques for interacting with patients and healthcare colleagues while learning to create positive, efficient patient experiences. The course thoroughly prepares you for three prestigious national certifications: the Certified Medical Administrative Assistant (CMAA), the Certified Electronic Health Records Specialist (CEHRS), and the Certified Physician Practice Manager (CPPM) exams. You'll gain the expertise to establish appropriate Electronic Health Records systems and launch a successful career as a health information clerk, medical records coordinator, or EMR specialist. Throughout the program, you'll develop the professionalism, ethical standards, and administrative capabilities increasingly required by employers who seek certified medical assistants committed to ongoing professional development—positioning you as a highly qualified candidate in the growing healthcare job market.