At worst, poor operations can drive a company out of business.

Online Self-Paced Course

This course explores the fundamental concepts and theories practitioners will need to successfully guide operations in manufacturing and service organizations. Modules in this self-paced course introduce key foundational material, describe the interplay of supply chains and demand management, and explain the role that processes and process management play in robust operations. Specific tools, techniques, and methodologies (including Lean, total quality management, and Six Sigma) are presented to show their applicability to operational strategies.

After completing this course, you will be able to:

  • Identify the important fundamental aspects of operations management
  • Classify the integration and location factors that contribute to successful operations
  • Demonstrate the part that demand chains play in a productive operations strategy
  • Analyze the importance of forecasting, aggregate planning, and master production scheduling
  • Devise effective process management strategies that can be combined with strategic and tactical plan
  • Summarize how alternative management methodologies can be used to augment operations management programs

Important Notes

  • 99% Rating
  • Estimated time to complete: 10 hours
  • This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

Credits:

PMI PDUs: 10 (Power Skills - 4.5, Business Acumen - 1, Ways of Working - 4.5)

IACET CEUs: 1.0 (Contact Hours: 10 hours)

SHRM PDCs: 10

ATD CI Credits: 10

Key Features

  1. Mobile-friendly
  2. Audio-enabled
  3. Badge and credit-awarding
  4. Real-world case studies
  5. Fully accessible
  6. Games & Flashcards
  7. Expert-supported
  8. Video content

Find more operations and supply chain classes, click here